See - Solve - Scale
At Superpower Innovators, we are your "Right-Hand" resource to help you get the Right things done.
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We specialize in helping businesses like yours achieve profitable growth and sustainable success. With decades of expertise and proven methods, we'll work with you to create a customized plan that meets your unique needs and goals. Let's get started today.
Framework
See
We not only hear, we listen
We ask the tough questions across and within the enterprise.
We synthesize the complex and translate to the simple.
Together, we create the case for change and align all layers of the organization with clear line of sight to success.
Solve
Together, we look deep into the data and solve the root cause(es) versus the symptoms
We come alongside to help design the strategy and we:
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Build and the prioritize the business cases,
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Define success metrics,
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Construct the roadmaps,
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Launch the governance framework
to ensure accountability and achieve sustainable results.
Scale
We Persevere!
We are committed to join with your team to follow thru with the solutions, iterating along the way to learn, improve, and deliver lasting change and scalable results.
Case Studies
Our clients trust us to lead with expert guidance and support, and we're proud to have helped so many businesses achieve success. Here are few examples of the impact we deliver.
Situation
Mature national healthcare B2B2C experience platform captures patient and payer feedback, collects and transforms data to fulfill regulatory compliance and generate insights and recommendations to improve care.
Complication
Due to multiple past acquisitions that had minimal integration, product and organizational silos created a frustrating customer experience and costly operating delivery.
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Furthermore, the “front end” of the house continued to offer more products to add value to existing services, many times without adding revenue sources to offset additional operating costs.
Results
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Developed streamlined matrix Operating Model, Org Design, and KPIs - $115M OpEx ; 800 FTE, ingesting ~100M patient voices annually
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Enabled customer-centric service delivery with 99.6% SLA and record trend of zero regulatory discrepancies
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Developed dedicated M&A Integration Team and Playbook, managing over $750M investment.
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Created productivity and cost savings through integration synergies
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Cross-trained roles creating capacity for volume spikes as well as career development for associate growth and engagement
Enterprise Operating Model Transformation
Situation
Private Equity firm invested in carve-out of specialty surgical instrument manufacturer and distributor.